Get instant answers in the help panel

You can get help without leaving the product you are using. Ask a question in the help panel or on a help page and you get a quick answer written from published help pages.

Use it when you want a fast answer and do not want to search through guides yourself. If no answer is found, you can contact the team from the same place.

What you will see

Search, answers and a way to reach the team live in the help panel on the site. Help pages also answer questions directly. Answers are on for every product unless turned off.

The help panel pays attention to where you are. It suggests help for the page you opened it on, uses what is already on screen to fill in links, shows what is new since your last visit, and answers with that page in mind. It does not send the page address or your personal details.

You can shape how answers sound in different places. In Settings > Install you can add your own answer instructions for each install. They set the tone and focus, and answers still come from your published help pages.

Learn more about your home for guides in Create a help center for your product.

Rating an answer

After an instant answer you can rate it. You get a chance to review a private note about it before anything is shared.

Only choosing Send makes your note visible to the team. If you decline, it is discarded.

If you want to report a problem or leave another kind of comment, see Collect feedback and error reports.