Set answer style per website

If you use one help center for more than one site or product, you can give each one its own voice. Your answers stay based on the same help pages, but each site can sound and focus the way its readers expect.

How it works

You add short instructions to each website or server in Settings > Install. Those instructions shape tone and focus only. For example, one site can sound brief and formal while another sounds friendly and detailed.

What does not change:

• Answers are still built only from your published help pages.
• The same privacy and safety rules apply everywhere.
• A conversation stays with the site where it started, so its style stays consistent.

When to use it

Use this when different brands, products, or audiences share a help center but need different emphasis. Keep instructions short and specific to tone and focus, like who the reader is and what to highlight.

To learn more about help centers, see Create a help center for your product. To learn how answers work for readers, see Get instant answers in the help panel.